Privacy Policy

Last Updated: [30-10-2024]

A to Z Gems (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://atozgems.in (“Website”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

a) Personal Data

When you interact with our Website, we may collect certain personally identifiable information such as:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

b) Automatically Collected Data

We may also collect information about your device and usage of our Website, such as:

  • IP Address
  • Browser Type
  • Access Times
  • Referring Pages

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process transactions and manage your orders
  • Respond to your inquiries and provide customer support
  • Improve and personalize your experience on our Website
  • Send you promotional materials, updates, and offers (with your consent)
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We may share your information in limited circumstances, including:

  • With Service Providers: We may share data with third-party vendors to perform services on our behalf, such as payment processing, shipping, and analytics.
  • For Legal Purposes: We may disclose information as required by law or to protect our rights, property, and safety, as well as that of our users and the public.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and gather information on how our Website is used. You can adjust your browser settings to reject cookies, though this may limit some functionalities on our Website.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal data. However, no online platform is completely secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing and correcting your data
  • Deleting or limiting the use of your data
  • Withdrawing consent for specific data uses

To exercise these rights, please contact us at help@atozgems.in.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date at the top, and we recommend reviewing it regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

  • Email: help@atozgems.in
  • Phone: (+91) 94518 39603
  • Address: 309/1ka Taj Mazil Ghadiyali Gali, Behind Chowk Kotwali Chowk, Lucknow, Uttar Pradesh 226003