Privacy Policy
Your privacy is our priority. Learn how we protect your data.
At A to Z Gems, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping/billing address provided during checkout or account creation.
- Astrological Data: Birth details (Date, Time, Place) if you use our Kundli matching or gemstone recommendation tools.
- Payment Information: Processed securely via our payment gateways. We do not store your credit/debit card details on our servers.
2. How We Use Your Information
The information we collect is strictly used to enhance your shopping experience and fulfill your orders:
- To process transactions, generate invoices, and ship your ordered gemstones.
- To perform Vedic energization (Pran Pratishtha) using your Name and Gotra (if requested).
- To send order updates, tracking links, and respond to customer service inquiries.
- To send promotional emails or newsletters (only if you have opted in).
3. Sharing with Third Parties
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties to facilitate our services:
- Courier Partners: Name, address, and phone number are shared with logistics companies (e.g., BlueDart, Delhivery) to deliver your parcel.
- Payment Processors: Necessary transaction details are shared with secure gateways to process payments safely.
4. Cookies and Tracking
Our website uses "cookies" to remember your shopping cart items, keep you logged into your account, and provide a seamless browsing experience. You can choose to disable cookies through your browser settings, though it may affect certain functionalities of the website.
5. Data Security
We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal data during transmission. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.
Have privacy concerns?
If you wish to update or delete your personal data from our system, please let us know.
Email Privacy Team