Terms & Conditions
Please read these terms carefully before using our website or purchasing products.
Welcome to A to Z Gems. By accessing our website, browsing our catalog, or purchasing gemstones and spiritual products from us, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our website.
1. General Overview
This website is operated by A to Z Gems, located in Lucknow, Uttar Pradesh. Throughout the site, the terms "we", "us" and "our" refer to A to Z Gems. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Gemstone & Astrological Disclaimer
Gemstones and Rudraksha beads are natural items created by the earth.
- While we guarantee 100% natural and lab-certified authenticity, minor variations in color, inclusions, or cut may occur compared to catalog images.
- Astrological benefits mentioned on our website are based on traditional Vedic beliefs and texts. A to Z Gems does not guarantee specific astrological outcomes, healing powers, or supernatural results.
3. Pricing and Product Availability
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of products.
4. Order Cancellations & Rights
Customers can cancel orders directly from their account dashboard as long as the order is in 'Pending' or 'Processing' status. A to Z Gems reserves the right to refuse or cancel any order for reasons including limitations on quantities available, inaccuracies in product or pricing information, or problems identified by our credit and fraud prevention department.
5. Intellectual Property
All content included on this site, such as text, graphics, logos, images, audio clips, and digital downloads, is the property of A to Z Gems or its content suppliers and is protected by copyright laws. Unauthorized use of any content from this website is strictly prohibited.